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Real time virtual training hosted by one of the Navien product trainers. View the training as it is presented, ask questions of the presenter, and receive real time feedback.

July

20

2020

NPN Non Condensing Tankless

Description

The NPN non-condensing tankless water heater is built around proven technology and materials. Features such as the stainless steel heat exchanger (a first for non-condensing), simple and reliable controls including recirculation, and indoor/outdoor installation options. To see more details about the NPN, join the live webinar with the chance to ask questions, or register and watch the recorded version at your convenience. Approximate webinar length - 60 minutes

Register

Time: Monday July 20, 2020 - 4:00pm Central Time (US and Canada)

July

22

2020

Maintaining Navien Products

Description

Join us for a short (30 - 45 minute) webinar that will cover some of the common questions asked about maintaining Navien residential products. Some of the topics to cover include cleaning filters. condensate traps and drains, and flushing the heat exchanger. Join the live webinar, with the chance to ask questions, or register and watch the recorded version at your convenience.

 

Register

Time: Wednesday July 22, 2020 - 9:00am Central Time (US and Canada)

Can’t make it for the live training? Choose a prerecorded webinar to watch at your convenience. Contact information will be provided for the presenter to ask questions via email.

Non Condensing Water Heaters

NPN Non Condensing Tankless (6/10/2020)

Description

The NPN non-condensing tankless water heater is built around proven technology and materials.  Features such as the stainless steel heat exchanger (a first for non-condensing), simple and reliable controls including recirculation, and indoor/outdoor installation options.  This previously recorded webinar covers those details and more.

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Condensing Water Heaters

NPE Condensing Tankless Water Heater Webinar (3/31/2020)

Description

This webinar covers the features and benefits of the NPE condensing water heater. Topics include unit specifications and selection, basic installation requirements, and control set up and options.

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NPE/NPN Control (4/21/2020)

Description

This previously recorded webinar covers the features of the NPE and NPN front control panel. Topics covered include dip switch settings, temperature setting, diagnostics and parameters.

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Recirculation Setup and Control (5/20/2020)

Description

When installing tankless water heaters, adding recirculation will help the system perform better for the end user, providing hot water faster and saving water.  Setting up the system properly is important to the operation and end user satisfaction.  This previously recorded webinar covers the installation, setup, and operation of recirculation with the Navien products.  Common issues and solutions are also discussed. 

 

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What is H2Air? (6/18/2020)

Description

I know what you have been thinking… What is that H2Air kit, and why would I need one?  The answer to that question and more will be found in this previously recorded webinar covering the installation of the kit along with the NPE-A water heater, set up features and function, and the benefits of a combined heating and domestic hot water system.

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Combi Boilers

NFC Fire Tube Combi-Boiler Webinar (4/2/2020)

Description

Learn about the NFC fire tube combi-boiler from Navien. Topics covered include unit specifications and selection, basic installation requirements, and control set up and options.

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NCB-E Condensing Combi-Boiler Webinar (4/7/2020)

Description

Learn about the NCB-E condensing combi-boiler from Navien. Topics covered include unit specifications and selection, basic installation requirements, and control set up and options.

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Boilers

NFB Fire Tube Boiler Webinar (4/1/2020)

Description

Learn about the NFB fire tube condensing boiler from Navien. Topics covered include unit specifications and selection, basic installation requirements, and control set up and options.

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NFB-C Commercial Fire Tube Boiler Webinar (4/8/2020)

Description

Learn about the NFB-C Fire Tube commercial boiler from Navien. Topics covered include unit specifications and selection, basic installation requirements, and control set up and options.

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NHB Condensing Boiler Webinar (4/15/2020)

Description

This one-hour webinar provides an overview of the NHB condensing boiler from Navien. Topics to be covered include unit specifications and selection, basic installation requirements, and control set up and options.

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Boiler Setting and Control Parameters (5/26/2020)

Description

The Navien boilers provide a range of setting options to control the system, with a wide rate of temperature and parameter options.  This previously recorded webinar covers the set up and control features of the boilers and combination units.  Included is the set temperature options, outdoor reset control, and how parameters will affect the boiler and systems. 

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Miscellaneous

Venting Condensing Navien Products (4/21/2020)

Description

This previously recorded webinar covers the requirements of venting residential condensing units. Topics covered include vent sizes and lengths, proper vent material, terminations, and best practices.

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Maintenance of Navien Products (4/22/2020)

Description

This previously recorded webinar covers some of the common questions asked about maintaining Navien residential products. Some of the topics covered include cleaning filters, condensate traps and drains, and flushing the heat exchanger.

Watch Now

Condensing vs. Non-Condensing (5/4/2020)

Description

Navien has added the NPN non-condensing water heater to the product lineup, adding to the condensing water heaters and boilers.  This previously recorded webinar covers the primary differences in condensing and non-condensing units.  The advantages of using each, and the applications that are best for each type will also be addressed. 

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Water Heater Operation (5/6/2020)

Description

When selling, installing, or troubleshooting tankless water heaters it is important to understand the operation of the unit.  This previously recorded webinar covers the operational details for both the condensing and non-condensing water heaters.  Topics to include: the major components and their functions, unit sequence of operation, and settings that affect the operation.

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Cascade Set Up and Operation (5/12/2020)

Description

From the NPE water heater, to the NFB-C commercial boiler, the Navien products have the ability to provide higher capacities by connecting multiple units.  This previously recorded webinar covers the steps to connect and set up a cascade system, the operational protocol for the units, and the advantage of a cascade system.

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NaviCirc Valve Explained (6/15/2020)

Description

The benefits of recirculation are easy to understand: get hot water faster and save money not wasting water down the drain.  The NaviCirc valve paired with the NPE-A tankless water heater allows recirculation to be installed in homes where it was previously very difficult or impossible.  This previously recorded webinar explains more about the valve, how to install it, and how it works.

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