Water Heater (NPE A2-S2) Installation, Service, Troubleshooting & Accessories


9:00 AM - 4:00 PM


20 Goodyear Irvine, CA 92618

Seats Remaining: 0
Tuition: $165 (USD)
Tuition with hotel (1-night):
$320 (USD)

Contact: Navien Training Department
Tel: 800-519-8794 opt. 7
Email: training@navien.com

Navien is pleased to welcome you and members of your company to our state-of-the-art Training Academy in Irvine, CA. Our facility provides an in-depth training experience taught by our expert instructors. Attendees have the opportunity to work in a hands-on environment with live-fire units and learn real world applications.


Water Heater Service Class (NPE2) 1 day

This is an advanced training. Attendees must have completed an overview or installation training prior to attending or have equivalent experience installing or servicing Navien units.

Course Description:

The one-day NPE2 Water Heater course is an advanced installation and service training with approximately 6 hours of instruction time.  The class covers the NPE-A2 and NPE-S2 condensing water heaters.  Attendees will gain a better understanding of the installation and service details of these tankless units.


Subjects covered include, but not limited to:
- Product overviews
- Advanced installation details (venting, gas, electrical) including basic system sizing

- Component description, function, and diagnosis
- Control setup, operation, and service functions
- Troubleshooting issues, error code descriptions and diagnostics

- Common installation issues and service procedures
- Maintenance requirements


Course Details:
- One day course: 9:00am-4:00pm

- Approximately 6 hours of instruction
- Includes Navien parts kit (over $500 value!) and all course materials
- Lunch provided
- Certificate of completion issued at the close of class
- Class size limited to 16 people

Goal of course

After the training, attendees should leave with a better overall understanding of the tankless water heaters installation and operation, along with functionality and service of individual components.  Along with the Navien products, additional information will be gained on troubleshooting systems and issues.

Class Full

Registration must be received 72 hours prior to class date. To inquire about late registration, Please contact the Training Department at 800-519-8794 ext. 163